Liliya Yausheva is a seasoned Business Process Improvement Consultant with over 15 years of experience in healthcare industry. Driven by passion for operational excellence, Liliya takes pride in providing quality service and bringing value to the organization. Her skill set encompasses critical areas of business process optimization and improvement, system/process implementation, process design, and change management. In addition, Liliya is a certified Six Sigma Black Belt and Change Management Practitioner, as well as pursuing her Doctorate degree in Business Administation.